The customer will make a stay between the dates specified in the reservation. Dec. If the customer wants to extend the stay, the stay period can be extended after making his request and paying.
Unless otherwise specified, items that smell , flow, have flammable or explosive qualities or cause discomfort to the environment, as well as piercing cutters, and firearms and all kinds of animals are prohibited from entering the premises.
Kaleiçi Apart Hotel is not responsible for any theft, loss or damage that may occur during the customer’s stay at the facilities.
The booking price includes all the services specified separately in the booking. Unspecified services and additional products and services to be purchased at the hotel are subject to an extra charge.
The client agrees to pay 100% of the booking amount in advance.
Unless the Customer specifies in writing 30 Days in advance his/her request for changes related to the reservation for which he/she has paid, the accommodation forms written in this booking agreement are valid.
Kaleiçi Apart Hotel may partially or completely change or cancel the hotel reservation announced or registered by it up to 30 Days before the start date, provided that it also notifies the consumer if it deems it necessary. If the Customer does not accept these changes and cancellation, he/she has the right to cancel his/her reservation and get a full refund of the fee he/she has paid. In this case, the customer’s right to compensation does not arise. If the payment was made by credit card, the credit card commission will be paid to the customer from the refund amount and returned to the credit card.
The customer cannot cancel the hotel reservation he has paid for. However, if he wishes, he can postpone his reservation to a future date at the same price.
In case of Force Majeure Such as Natural Disasters, Epidemics, Cancellation of Reservations (refund) is not made, but the reservation can be postponed to a later date at the same price.
The Customer can transfer the hotel reservation he has made to the person he wants up to 30 Days before the start of the stay date. The customer who receives the transfer is responsible for the balance and the costs arising from the transfer between the transferor and the fiduciary.
Kaleiçi Apart Hotel cannot be held responsible in cases arising from natural events, social events, international relations, technical failures, strikes and protests that may occur between the dates of the Hotel reservation specified in the contract, at the beginning or before, and due to incomplete or Decommissioned hotel service.
The booking agreement is exclusively related to the hotel reservation, and Kaleici Apart Hotel fulfills its contractual obligation by receiving the client’s final booking request, signing this agreement, making the client’s final reservation at the intended accommodation facility, and receiving confirmation of the reservation at the accommodation facility. After the final reservation is provided by Kaleiçi Apart Hotel, our company is not responsible for any problems that may arise from the accommodation facility or the customer during the reservation. In the presence of such a problem, the customer agrees and undertakes that he will only contact the operator of the accommodation facility about the evsaf changes or deficiencies that will occur during the stay, and that he will not have any requests from our company.
The Customer agrees not to claim any compensation or refund if he complains about any situation during the stay, if he uses the service partially or to the end.
If the customer complains about the service he received at the hotel within the date of booking the hotel and wants to leave, he must inform the hotel where he is located and the Kaleici Apart Hotel in writing. Kaleici Apart Hotel will pay the customer a refund if the customer can get the payment he paid for the reservation back from the hotel.
Kaleici hotel reservation and that you promised to make yildizlamas qualifications of accommodation and facilities, with information about services that are provided in the accommodation facilities, accommodation facilities, and is declared based on the declaration of the brochure , and accommodation facilities; and declare in the declaration yildizlama due to the lack of quality and standards available in the kaleici hotel ‘s liability is not available. This liability is exclusively the liability of the accommodation facility, and the customer accepts and declares that he has the right to claim and compensation exclusively against the accommodation facility for this lack of standard or service defects. If the accommodation does not meet the prescribed standards or is not in a position to serve these standards at the time the accommodation starts, Kaleici Apart Hotel has the right to make a reservation and accommodate the customer to stay at the same standards at another accommodation facility in the same vicinity. If the Customer does not accept such a change, he declares that he accepts 35% of the total price of the reservation.
The scope of coverage related to incomplete or defective performance, damage damages and losses of consumers who purchase travel insurance services has been determined by the policy of the insurance company providing this service. Kaleiçi Apart Hotel does not bear any responsibility for the content, scope or application of these guarantees.
The customer undertakes that he has read and signed this agreement after receiving all kinds of information about the hotel signed with this hotel reservation and mentioned in the contract, and he cannot hold our company responsible for any complaints that may arise due to the lack of service he receives at the hotel and the defective goods.
Even if the customer has not signed this hotel reservation agreement by mail order, virtual pos, money order or EFT, for whatever reason, they have learned about the terms of this agreement that will apply between the parties Dec a catalog, website or advertisements and have committed to receiving this hotel reservation agreement in the above written terms.
If there is a conflict between the copy of the Contract remaining in the consumer and the copy remaining in the Kaleiçi Apart Hotel, the copy records remaining in the Kaleiçi Apart Hotel will be based Dec All kinds of e-mails, fax messages between the parties will be considered as evidence in the Dec, and company records will be the basis. Addresses and phones of all kinds of communications and reporting notification of the parties accepted that it is useful addresses and phone numbers, and this is the address and telephone number , unless written notification is made to the other party of any change in the reported address and phone notifications, and notifications will be made to declare that any of them accept that.
In Case of Extraordinary Force Majeure Due to Natural Disasters and Epidemics, It Will Be Possible to Postpone the Reservation, Not Cancel It.
In order to resolve contractual disputes, the parties have jointly determined and accepted the arbitration authority of the Arbitration Board of TURSAB and agree that no application will be made before both the arbitration committees for consumer issues and the consumer courts, and that the matter will be settled by arbitration in the first place. The Datca Court and enforcement directorates are authorized for the proceedings and enforcement proceedings to be opened regarding the arbitration decisions and the handling of other objections.
